Author Archives: Salena Ferguson

By EDITOR | Published: FEBRUARY 6, 2019 Businesses that focus heavily on sales and customer service need a reliable, efficient, and effective telecommunications system. If their services break down even for just a day, the losses will be significant, which is why a well-crafted … Continue reading →

By EDITOR | Published: JANUARY 15, 2019 In this Windows 10 build 18305 guide, we’ll focus on the most important changes that Microsoft carried out for the 2019 major release. Start menu This now has a new single-column layout with reduced top-level tiles. This … Continue reading →

By EDITOR | Published: NOVEMBER 22, 2018 Companies such as Apple, Samsung, and others have turned mobile phones into mini-computers that can serve as a substitute for your laptop, or as a storage device. If you’re using a smartphone as a communications and storage … Continue reading →

By EDITOR | Published: NOVEMBER 14, 2018 According to NetMarketShare’s September 2018 data, 40.88% of users are still using Windows 7. The popular operating system (OS) is currently on extended support, but only until January 14, 2020. For Windows 10, the support clock runs … Continue reading →

By EDITOR | Published: NOVEMBER 28, 2018 Newspaper headlines and Hollywood movies have shaped our understanding of computer hackers, but in the real world it’s not so simple. Some hackers are making massive contributions to the field of cybersecurity, it just depends on which … Continue reading →

By EDITOR | Published: NOVEMBER 26, 2018 Your Internet of Things (IoT) devices — smart TVs, security cameras, smart locks — add a level of convenience to your workplace, but they also make your systems more vulnerable to cyberattacks. That’s because they’re essentially potential … Continue reading →

By EDITOR | Published: NOVEMBER 9, 2018 Don’t be surprised that Apple has a second product launch for 2018. For starters, the first one covered only two products: the iPhone and the Apple Watch. Were there no new iterations for the iPad and MacBook? … Continue reading →

By EDITOR | Published: NOVEMBER 30, 2018 Your company may be done migrating to Office 365, but there’s still a lot you must do. Now that your productivity tools are online via the cloud, there are a few optimizations that will provide your users … Continue reading →

By EDITOR | Published: SEPTEMBER 13, 2018 When customers call your help desk, one of the the first things they hear is your automated on-hold message. This message can either uplift or worsen their moods, so you should choose wisely. Follow these simple steps … Continue reading →

By EDITOR | Published: SEPTEMBER 5, 2018 The new flashy set of PCs your company just bought last year are becoming outdated, and you don’t have enough IT staff to maintain them. If this is your current situation, it might be time to consider … Continue reading →